KNOWLEDGE
PO1 - Acquires basic knowledge of the main theories, facts, concepts, and principles in the field of tourism.
SKILLS
PO2 - Possesses the ability to manage processes using the specific operations, techniques, and principles of tourism and hotel management.
PO3 - Gains the ability to analyze and interpret data, develop solutions to problems, and work under intense stress and pressure, using the basic knowledge and skills acquired in the field of tourism and hotel management.
COMPETENCIES
PO4 - Gains the ability to work independently and as a team in solving unforeseen problems that arise in the field of tourism and hotel management.
PO5 - Evaluates and improves the personal care, hygiene, and performance levels of themselves and others.
PO6 - Can critically evaluate the knowledge and skills acquired in the field of tourism and address deficiencies in line with learning needs.
PO7 - Develops knowledge, skills, and competencies with a lifelong learning mindset.
PO8 - Can communicate in writing and orally with colleagues in Turkish and a foreign language at the A2 General Level of the European Language Portfolio (at least sufficient to follow information in their field and communicate with colleagues).
PO9 - Performs, evaluates, and improves service processes related to their field to meet the requests, needs, and expectations of guests; generates solutions to problems affecting the service process and shares solution proposals with colleagues.
PO10 - Learns basic information and communication technology tools, programs, and a second foreign language in the field of tourism.
PO11 - Has awareness of at least one of the United Nations Sustainable Development Goals (UNSDGs) [1) poverty, 2) hunger, 3) healthy and quality of life, 4) quality education, 5) gender equality, 6) clean water and sanitation, 7) accessible clean energy, 8) decent work and economic growth, 9) industry, innovation and infrastructure, 10) reducing inequalities, 11) sustainable cities and communities, 12) responsible consumption and production, 13) climate action, 14) life below water, 15) life on land, 16) peace, justice and strong institutions, 17) joint efforts towards the goals].
PO12 - Possesses sufficient awareness of social, societal, economic, ethical, national and cultural values, as well as social security, legislation, occupational safety, worker health, total quality management, etc., within the framework of the responsibilities required by the tourism profession.
